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The Design Of Effective Online Help In Web Applications

Marie Roy   Yves Rannou   Lucie Rivard  
2007 June
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In more recent years, more sophisticated forms of online assistance are available, such as embedded and contextual help, search engines, wizards, videos, audio, etc.
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Electronic Source
Subject: Computer Science Publisher:  Journal of Knowledge Management Practice
Volume:  7 Number:  2
Page/Paragraph:  NULL Number of Volumes Cited:  1
CiteNumber:  628 Contributor:  jwalker
View URL: Click here
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APA Style

Roy, M., Rannou, Y., & Rivard, L. (2007). The Design Of Effective Online Help In Web Applications. Journal of Knowledge Management Practice, 7(2). Retrieved September 10, 2010, from http://www.tlainc.com/articl136.htm



MLA Style

Roy, Marie, Yves Rannou, and Lucie Rivard. ''The Design Of Effective Online Help In Web Applications.'' Journal of Knowledge Management Practice 7.2 (2007). 10 September 2010 <http://www.tlainc.com/articl136.htm>.



Chicago Manual of Style

Roy, Marie, Yves Rannou and Lucie Rivard. ''The Design Of Effective Online Help In Web Applications.'' Journal of Knowledge Management Practice 7, no. 2 (2007). http://www.tlainc.com/articl136.htm (accessed September 10 2010).